Privacy Policy

We at Midland Fire, Safety & Electrical Services Ltd respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy at anytime you visit or communicate with our site.

Our Privacy Policy offers you a thorough explanation regarding your personal data provided to us or any data we may collect from you. This Privacy Policy is updated from time to time; therefore, it should be reviewed occasionally

1. WHAT DO WE DO WITH YOUR INFORMATION?

Midland Fire, Safety & Electrical Services Ltd will be what's known as the "Controller" of the personal data you provide to us.

Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.

Any forms you filled out on our site allows us to collect data such as registering for information or when you complete a purchase.

If for any reason you communicate with our personnel or site we may collect the following information: name, telephone number, address, company, and email address.

Email marketing (if applicable): With your permission, we may send you emails about our products, events and other updates.

2. CONSENT

When you provide us with personal information we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, on your account page by using our contact us form or by contacting us at info@mfses.co.uk

3. USE OF DATA

Information stored or collected regarding you helps us improve and offer services you need. The following list contains how we might use your data:

Any request you make of our site or personnel allows us to use information you provided us with, relating to the products or services we have. We may also send information on products or services you may be interested in, as long as consent has been received.

Contract Commitments: To meet any Commitment we make to you.

Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.

An existing customer may be contacted regarding products and services related to any item of previous sale you made on our site as long as consent has been provided for marketing.

Any new customer can only be contacted by us or third parties if consent has been offered via our site. We only send communications you have consented to.

Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will remove your details from any mailings or third party communications.

With your permission, we may send email newsletters from time to time. If you no longer wish to receive email newsletters simply unsubscribe or email us at info@mfses.co.uk

We comply with the standards, procedures and requirements laid down in the General Data Protection Regulation (GDPR) to ensure that the personal information buyers give us is kept secure and processed fairly and lawfully.

We shall not make our mailing list available to other companies.

We may use the information for the purposes of the prevention and detection of fraud. At all times where we disclose information it will remain secure.

As a buyer you have the right to request a copy of any personal information we hold about you.

4. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

At times we may disclose personal information to persons in our group. This can include subsidiaries, holding companies, or any other subsidiaries involved in our business, if applicable.

5. COOKIES

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.

Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you.

We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you.

Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access. Our advertisers may download cookies to which we have no control. If used, these cookies are downloaded by clicking on an advertisement found on our website.

6. PAYMENTS

We sometimes use a third party payment processor(s) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers.

7. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

8. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All the personal data we process is processed by our staff in the United Kingdom however for the purposes of IT hosting and maintenance this information is located on servers within the United Kingdom with Fasthosts, on a secure server behind a firewall with backup servers. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

Locations outside the European Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing of your information. The information we share outside the European Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.

9. AGE OF CONSENT

When providing us with your details and placing orders, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at info@mfses.co.uk

Registered Office:

Midland Fire, Safety & Electrical Services Ltd
Unit 7F, Zone 4
Burntwood Business Park
Burntwood
Staffordshire
WS7 3XD
Company Registration Number: 4150136
Company VAT Registration Number: 765 5042 25
Telephone: 01543 679300
Email: info@mfses.co.uk

Accreditations

Accreditations